In 21RISK, the concept of "answered" plays a critical role in managing and tracking compliance. The system categorizes questions as either answered (true) or not answered (false), with corresponding actions and implications for each status. This document provides an overview of the "answered" concept, its importance in 21RISK, and how to interact with it.

Please note: The information provided in this document is only applicable to reports with the "answered" feature enabled. When "answered" is not enabled, all questions will default to being required.

Answered Questions

When a question is marked as "answered," it means that the user has addressed the question, and the system will create a corrective action to track non-compliance if the question is non-compliant. This allows for efficient tracking and management of issues that require further attention or resolution.

Not-Answered Questions

A question marked as not answered will not be tracked with a corrective action, even if it is non-compliant. This feature can be useful when certain questions are deemed less critical or not relevant to a specific report or assessment.

Interacting with Answered/Not-Answered Questions

When you interact with a given question in 21RISK, the system will automatically mark it as answered. However, users have the option to manually mark a question as unanswered if they choose to do so. This allows users to have greater control over which questions require follow-up actions and which do not.

Required Answers

In some cases, questions can be marked as "answers required" before a report can be published. This ensures that critical or essential questions are addressed and that the report is complete and accurate. Users must provide an answer to these required questions in order to finalize and publish their reports.