Privacy Policy

As you review our policy, keep in mind that it applies to all 21RISK brands, products and services that do not have a separate privacy policy or that link to this policy, which we call the “21RISK Services” or “Services.”

What kind of information do we collect?

  • We collect very little information about you individually, all personal information is limited to name and e-mail address.

  • We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.

Device information: We collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the device information we collect:

  • Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.

  • Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address. We also collect and store all data you utilize in the dashboard, including but not limited to, data concerning factories, recommendations, notifications and more. All this information is however related to companies and not individuals.

How do we use this information?

We use all of the information we have to help us provide and support our Services. Here’s how:

  • Provide, improve and develop Services: We conduct surveys and research, test features in development, analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.

  • Communicate with you: We use your information to send you to communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

  • Promote security: We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of engineers, automated systems, and advanced technology such as encryption. We also offer easy-to-use security tools that add an extra layer of security to your account. We use cookies and similar technologies to provide and support our Services and each of the uses outlined and described in this section of our policy. Read our Cookie Policy to learn more.

How is this information shared?

21RISK utilizes third-party services for some features including but not limited to search, data storage, and error handling. and your data may be shared with these services when using the service.

How will we notify you of changes to this policy?

We will notify you before we make changes to this policy and give you the opportunity to review and comment on the revised policy before continuing to use our Services.

How to contact 21RISK with questions

If you have questions about this policy, you can reach us at